RICOH India helped Aviva Life Insurance protect network and data security vulnerabilities

As a large organisation, Aviva was sceptical whether an MDS solution will help achieve their strategic goal of digitising business processes and automating workflows that stubbornly remain paper-based.

Today, Aviva’s engagement with Ricoh has driven worker productivity by creating the most efficient and effective document workflow environment.

Since the beginning of the engagement that began three years ago, Ricoh took its commitment beyond just consumable-based cost savings by adding complementary capabilities such as print management, document scanning, and an electronic document workflow software.

And the ROI has been more than impressive. Till date, Ricoh has reduced printing costs by 25% compared to the earlier solution.

 Ricoh’s MDS has benefited Aviva Life Insurance in multiple ways. For instance, Ricoh’s Remote software provided Aviva Life Insurance with activity tracking and analysis capabilities for all printing, photocopying, and scanning. It improved the company’s placement of devices to avoid print and scan backlogs.

Similarly, it also helped Aviva Life Insurance protect network and data security vulnerabilities. With confidential information moving through workflows every day, Aviva needed to establish a chain of custody for every document,.

Aviva could not risk any business disruption that resulted in permanently losing valuable information assets.

To this end, Ricoh’s MDS solution ensures that document capture processes conform to corporate data protection policies. These policies cover scanned documents both at the server and desktop levels to mitigate business risk.

The solution also creates searchable digital files, eliminating the labour required to hunt for information manually.



To read more:  http://newsletter.ricoh.co.in/efficiency-through-process-optimisation-aviva-life-insurance-shows-the-way/1896