Wabag is one of the world’s leading companies in the water treatment field.
With over 90 years of experience in designing and planning water treatment plants, Wabag’s printing needs extend beyond the ordinary, and so is its need for budgeting. Ricoh’s intervention in moving from a capital expense model to an operational one resulted in Wabag saving 40 percent of its revenue. The partnership with Ricoh has lasted one and a half years, and Wabag appears to be one happy customer.
“We need hard copies for all documents and tenders, in addition to reviewing drawings and plans. Earlier, we operated on a ‘capex’ model, but following Ricoh’s advice, we migrated to an ‘opex’ model. This saved us 40 percent in revenue,” said N. Nagarajan, deputy manager-Systems, Wabag.
To attain this significant reduction, Ricoh introduced its flagship model, ‘EZ charger’ that centrally tracks and limits copy, print, and scan functions at multifunction printers (MFPs).
Access to MFPs is secured by a user ID, which can be manually input or scanned with an access card. ‘EZ Charger’ made MFP resource allocation possible, in addition to monitoring and tracking printer usage.
Cut Costs and Protect Privacy
Another challenge faced by Wabag was using multiple vendors for supplying and maintaining heavy duty printers. This resulted in accumulating standalone desktop printers – A redundancy Ricoh eliminated by replacing existing printers access the print using an access card.
Wabag’s need for printing design diagrams on size A0 paper earlier meant having to outsource the job to a vendor. This compromised confidentiality and added cost – A problem overcome by procuring a wide format printer secured by card access.
Ricoh stays on top of its game with quarterly review meetings with Wabag’s management team, and maintaining monthly management reports – A move that has streamlined the workflow, and added transparency with real-time cost monitoring.
The touch-screen printers can be customized, making them user friendly, and since they are duplex printers, paper wastage is minimized. Guarding privacy and maintaining confidentiality is as important as cutting costs, and Ricoh observed that there were unclaimed documents lying in device for days. Many of these were confidential design documents. The risk was eliminated by introducing the Card Authentication Process (CAP), which required users to authenticate and sales service.
“Ricoh engineers attend all service requests within the day. We’re happy with the service, and we plan to continue the relationship going forward,” beams Nagarajan.
For more details visit http://ricoh.co.in/there-is-more-to-ricoh/
With over 90 years of experience in designing and planning water treatment plants, Wabag’s printing needs extend beyond the ordinary, and so is its need for budgeting. Ricoh’s intervention in moving from a capital expense model to an operational one resulted in Wabag saving 40 percent of its revenue. The partnership with Ricoh has lasted one and a half years, and Wabag appears to be one happy customer.
“We need hard copies for all documents and tenders, in addition to reviewing drawings and plans. Earlier, we operated on a ‘capex’ model, but following Ricoh’s advice, we migrated to an ‘opex’ model. This saved us 40 percent in revenue,” said N. Nagarajan, deputy manager-Systems, Wabag.
To attain this significant reduction, Ricoh introduced its flagship model, ‘EZ charger’ that centrally tracks and limits copy, print, and scan functions at multifunction printers (MFPs).
Access to MFPs is secured by a user ID, which can be manually input or scanned with an access card. ‘EZ Charger’ made MFP resource allocation possible, in addition to monitoring and tracking printer usage.
Cut Costs and Protect Privacy
Another challenge faced by Wabag was using multiple vendors for supplying and maintaining heavy duty printers. This resulted in accumulating standalone desktop printers – A redundancy Ricoh eliminated by replacing existing printers access the print using an access card.
Wabag’s need for printing design diagrams on size A0 paper earlier meant having to outsource the job to a vendor. This compromised confidentiality and added cost – A problem overcome by procuring a wide format printer secured by card access.
Ricoh stays on top of its game with quarterly review meetings with Wabag’s management team, and maintaining monthly management reports – A move that has streamlined the workflow, and added transparency with real-time cost monitoring.
The touch-screen printers can be customized, making them user friendly, and since they are duplex printers, paper wastage is minimized. Guarding privacy and maintaining confidentiality is as important as cutting costs, and Ricoh observed that there were unclaimed documents lying in device for days. Many of these were confidential design documents. The risk was eliminated by introducing the Card Authentication Process (CAP), which required users to authenticate and sales service.
“Ricoh engineers attend all service requests within the day. We’re happy with the service, and we plan to continue the relationship going forward,” beams Nagarajan.
For more details visit http://ricoh.co.in/there-is-more-to-ricoh/
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